The Experience Room
Info & FAQs
This document is to be a source of information on what the experience room is, how it operates, & what to do with issues that might arise.
Don't see the information you need? Contact us. +1.661.714.5823 or info@hiddenlemons.com
What is the Experience Room?
The Experience Room is a way to introduce customers to the brand of avocado through an immersive 4d experience.
Created by Alex M. Calle, of hiddenlemons, this art installation envelopes guests in the look, feel, and world of Avocado through the choreography of five main effects.
Effects that are used in the experience are:
- Lighting
- Projection
- Scent (hypoallergenic and oil free)
- Sound
- Movement (through the bed)
Credits:
Produced by: hiddenlemons
Creative Direction: Alex M. Calle
Art Direction: Francesca Nicolas
Sound Design / Show Control Design: Fernando Vasquez
Lighting Design: Martha Carter
Projection Content Design: Yee Eun Nam
Projection System Design: John Costa
Project Management: Ellen Boener
How was the Experience Room created?
A note from the creator,
This was the poem I wrote to start the process of creating the main experience for Avocado; it became the bible on which we created the show.
Hope you enjoy.
Learning to dip into the pool
Calm, Tranquil, Still
House 1/2, we serenely dive into the abyss
Into the Void; we breath; our lights dim
Fading, breathing, pace
Our pace establishes
Shadow plays in our head
Zooming to welcome a frosted depth
Safe, complex, but safe
We are blown out marching our breathing
An ebb and flow of sorts
As plants grow within, dance to a tango
Themselves at first, they are joined by rain
Leafy, lush, ivy flows
The rains, light pitter patter, expands
Growing in depth and breath
A heavy portion takes hold
Falling all around and in, formed pools leave their mark
Reflections abound and around
A cooling, refreshing breath seeps in
Wipe to White
A rest
A bath
Into our heart, thunderous applause
Rolling, moving, forward pushing
Transforming the heart, beating receding into the fog
The eco ecco rolling straight, progressing
Permanently regal and royal
Flying over; pattern making
As it bleeds into a spiral pass, rotating on center
Wipe to Black
A reset
Finding that center
Shepherding the way primal farming
Old world connection
Passive, Land, Pastoral
Wipe to White again
Processing
Digesting
Processing, processing, processing
Fibers, Rich, Soft, Light
Sheeting
Threading with a play of line
Wipe to White
Dancing
Now to enliven
Processed now
Wipes, sweeps, falling into
Pillowed Fluffy Clouds
We arrive back to one
Clouds behind a frosted panel
A dance of color and shape, eye perception takes hold
Waking, vibrant
We are welcomed back
Troubleshooting
1. The IPad controller is off
- First check to see if it's still plugged in.
- Try to hard reset (hold the power and volume buttons for 5 seconds)
2. Video no longer responds
Check that the system rack has power. Check that the computer labeled “MAC-01” or “MAC-02” is powered on, if not press the power button on it. Otherwise please contact hiddenlemons for additional support
3. Lighting no longer responds
Check that the system rack has power. Check that the computer labeled “NUC-01” is powered on, if not press the power button on it. Otherwise please contact hiddenlemons for additional support
4. I no longer smell the scents
Please replace the scent packets in the scent machines as instructed. If the packets have recently been replaced, run the show with the privacy screens removed to confirm the fans are running during the show and that the option to disable the scent cannons isn't checked (on the IPad show select page).
5. The bed no longer moves
Check power to the bed units. Make note if the bed(s) has been paired with another remote and contact hiddenlemons for additional support.
6. The curtain no longer moves
Please note if you hear the curtain motor spinning when the curtain tries to move. If so you may gently nudge the curtain a bit along the track to see if the motor can take over from there. Otherwise please contact hiddenlemons for additional support.
7. The curtain no longer moves
Please note if you hear the curtain motor spinning when the curtain tries to move. If so you may gently nudge the curtain a bit along the track to see if the motor can take over from there. Otherwise please contact hiddenlemons for additional support.
FAQs
1. Do I ever need to turn on or off the system?
No. The system is programmed to automatically turn on and off the audio, video, an hour outside the store hours.
2. What if there is a power outage at the store?
The system is designed with a battery backup system that should maintain power to all of the elements for approximately 3 hours. The battery will recharge once power is restored. If the battery runs out, please contact hiddenlemons for additional support.
3. When do I need to push buttons on the rack?
You do not need to press or control anything at the rack unless instructed by hiddenlemons.
4. Can I still use the remote for the bed that is tied into the experience room?
Unfortunately not, due to the limitations of the bed, either the system can be tied to the bed OR the remote can be, not both. The system acts like a remote and the beds can’t be tied to more than one remote at a time.